Privacy Policy

1. Scope & Who This Applies To

This Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, contact us, request quotes, place orders, or otherwise interact with EVolve. It also describes your rights and choices under applicable law.

2. Information We Collect

a) Information you provide directly

• Contact & account data: name, company, job title, email, phone, billing/shipping address, password.
• Business context: project specs, application requirements, drawings, order history, customer support messages.
• Payment details: handled by our payment processors. We receive limited info but not full card numbers.
• Gov/Compliance data: export-control screening info, tax IDs, certificates, or attestations.
• Recruiting: resume/CV, cover letter, employment history (if you apply for a role).

b) Information collected automatically

• Device/usage data: IP address, browser type, device identifiers, pages viewed, time on site, referring/exit pages.
• Cookies & similar tech: to operate the Site, remember preferences, analyze traffic, prevent fraud, and measure marketing performance. See Cookies below.

c) Information from third parties

• Analytics & marketing partners.
• Fulfillment/shipping & support vendors.
• Lead sources & marketplaces where you interacted with EVolve content.

We don't intend to collect sensitive personal information. If a specific engagement requires limited sensitive data, we use it only for that purpose.

3. How We Use Personal Information

• Provide and improve the Site, products, and services.
• Quote, sell, fulfill, and support orders; manage accounts and warranties.
• Security & fraud prevention; debugging and incident response.
• Business operations: finance, accounting, audits, legal compliance, contract management.
• Communications: service updates, technical notices, and—if you opt in—marketing.
• R&D and quality: testing, analytics, and product development.
• Legal & compliance: enforcing terms, responding to lawful requests, export controls, sanctions screening.

Our legal bases for EEA/UK visitors

• Contract (to provide requested services),
• Legitimate interests (security, improvement, B2B marketing with appropriate safeguards),
• Legal obligation, and
• Consent (where required, e.g., certain cookies/marketing).

4. How We Share Information

We share personal information with:

• Service providers/processors (hosting, email, analytics, payment, logistics, customer support) under contract to use info only to perform services for us.
• Business partners/sub-contractors involved in fulfilling your request or project (under appropriate confidentiality).
• Professional advisors (lawyers, accountants, auditors).
• Authorities when required by law or to protect rights, safety, and security.
• Corporate transactions: if we engage in a merger, acquisition, financing, or sale of assets, info may be transferred under appropriate safeguards.

Selling/Sharing for ads

5. Cookies & Analytics

We use cookies, pixels, and similar tech to:

• Essential: secure the Site, enable core features.
• Functional: remember preferences.
• Analytics: understand usage and improve performance.
• Advertising: measure and improve marketing.

You can manage cookies via your browser settings. If we use non-essential cookies that require consent in your region (e.g., EEA/UK), we'll request it via a banner.

6. Your Privacy Rights

Depending on where you live, you may have rights such as:

• Access/Know what we hold about you.
• Correct inaccurate data.
• Delete your information.
• Portability of certain data.
• Opt out of targeted advertising, the "sale" of personal info (we don't sell), and certain profiling decisions.
• Limit use/disclosure of sensitive personal info (not typically collected).
• Withdraw consent where processing is based on consent.
• Object/Restrict processing in some cases.

How to exercise your rights

Authorized agents (e.g., CA residents): we will verify both the agent and the consumer's authorization.

Non-discrimination: we won't discriminate against you for exercising your rights.

7. Data Retention

We keep personal information only as long as needed for the purposes above, including:

• Customer/account records: typically for the life of the account + a reasonable period.
• Orders, tax & compliance records: as required by law (often 3–7+ years).
• Logs & security data: short, operationally necessary windows unless needed to investigate issues.

When no longer needed, we delete or de-identify the data.

8. Security

We use administrative, technical, and physical safeguards designed to protect personal information (e.g., access controls, encryption in transit for web traffic, vendor diligence). No system is perfectly secure. Report security concerns to info@evolvebattery.us.

9. Children's Privacy

The Site is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided us information, contact info@evolvebattery.us to request deletion.

10. International Data Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries that may have different data-protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

Controller: EVolve Battery Systems, LLC, 6880 Winchester Circle Unit F, Boulder, CO 80301, info@evolvebattery.us.